Mohit e
ServiceNow Admin/ Developer
- Role
- Servicenow Administrator at Aetna, A Cvs Health Company
- Location
- West Haven, CT, US
- LinkedIn followers
- 500 followers
About Mohit e
I have over 6 years of experience in ServiceNow development, specialized in IT service management and workflow automation that enables organizations to take their IT operations to the next level. I have profound expertise in ServiceNow modules such as ITSM, ITOM, ITAM, and ITBM. My set of skills runs deep in JavaScript.GlideScript, HTML, and CSS. With this, I have developed several Business Rules, UI Policies, and UI Actions. Additionally, I am proficient in workflow automation by Flow Designer and integrating ServiceNow with external applications via REST and SOAP APIs.I also have experience in the development and enhancement of Service Portals, building intuitive user interfaces, and using advanced features within ServiceNow such as Performance Analytics, KPI dashboards, and reporting tools to derive data-driven insights. My work has involved managing the Configuration Management Database (CMDB), Change Management, and Event Management to facilitate smooth IT infrastructure monitoring. Proficiently and consistently deliver scalable solutions by demonstrating knowledge of best practices in ITIL and the Agile/Scrum methodologies. Have hands-on experience with the development of mobile applications, pipelines of CI/CD, and virtual agents for efficient deployment, system integration, and automated support.
Experience
Servicenow Administrator
Sep 2024 — Present · CT, US
Education
Indiana Wesleyan University
Master's degree, Information Technology Project Management
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