Mohini Akalade
Operations Associate | WNS – Kiwi.com Process
- Role
- Operations Associate at WNS
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Mohini Akalade
I am an Operations Associate with experience in the travel process, working for the…
Experience
Operations Associate
Jan 2025 — Present · Nashik, IN
Key Responsibilities-Managed flight bookings, changes, and refunds using internal tools and travel platforms-Provided email and ticket-based customer support for global travelers-Worked with fare rules, PNRs, and coordinated with airline systems-Met quality and SLA targets for accuracy and resolution time-Developed basic knowledge of GDS systems (Amadeus, Travelport,etc.)
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