Mohi Ahmed

Live Window Revenue Management @International Airlines Group (IAG)

Heathrow, GB

Manage forward booking window to optimise booking profiles across the network to free up future saleable capacity and ensure load factors/revenue fully optimised-Responsible for over €15 million in revenue benefit- Manage backlog recovery process & reporting – Protect capacity for recovery, optimise gateways, review solutions with key stakeholders across inventory and sales teams to drive improved customer experience- Review live baggage requirements in order to tactically optimise capacity for cargo demand and generate incremental revenue through clawback/better forecasting of requirements- Act as the central interface with OpCo pax teams to get insight into baggage policy by sector, challenge ramp/loading processes and support Inventory teams with longer term set up requirements- Provide out of hours support to Inventory teams, as well as providing tactical consultation and support to live window activities (Critical quoting, project shipments, allocations, restrictions)- Provide commercial support to tactical queries and facilitate acceptance- Align closely with Hub teams to support operational and flight planning integration- Centralise booking queue and alerts queue processes and manage tactically- Develop robust process mapping for key activities and adopt a Continuous Improvementframework to further deliver revenue benefit

Maiden Erlegh School

Maths, English, Italian, Science, ICT, Business, General Certificate of Secondary Education

Farnborough College of Technology

BTEC Level 3 Extended Diploma, Aerospace, Aeronautical and Astronautical Engineering

Reading College

BTEC Level 2, Engineering