Mohd Yusuf
Customer Support | Banking & Healthcare Processes | Spanish C1.1 | Translation & Escalation Management | Documentation & Communication Expert
- Role
- Spanish Translator Onepay Banking Process at iEnergizer
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mohd Yusuf
I am a bilingual professional (Spanish C1.1, English, Hindi) with over 6 years of…
Experience
Spanish Translator Onepay Banking Process
Dec 2023 — Present · Noida, IN
Handle inbound Spanish calls transferred from English-speaking agents, providing accurate translation support in banking-related queries.•Facilitate smooth communication between Spanish-speaking customers and banking representatives.•Ensure clarity, accuracy, and professionalism while maintaining compliance with banking protocols.•Strengthen customer satisfaction by bridging language gaps in financial services.
Education
Indira Gandhi National Open University
Master's degree
2017 — 2020
Instituto Hispania
Certificate
2019 — 2023
Shyam Lal College
Bachelor of Arts - BA
2014 — 2017
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