Mohd Soeb Barkati
Franchise Owner – Meesho & Shadowfax | Driving Last-Mile Excellence | Logistics | E-commerce Fulfillment | Operational Leadership
- Role
- Franchise Owner at Meesho
- Location
- Kanpur, UP, IN
- LinkedIn followers
- 500 followers
About Mohd Soeb Barkati
Results-driven Franchise Owner with 5+ years of hands-on experience in managing last-mile…
Experience
Franchise Owner
Oct 2022 — Present · Kanpur, IN
Ensure smooth execution of first-mile (pickup) and last-mile (delivery) operations.• Meet or exceed daily delivery targets and maintain delivery timelines (TAT, OTD).• Monitor order lifecycle from parcel receipt to final delivery or return.• Recruit, train, and retain a reliable fleet of delivery associates.• Prevent losses, damages, misrouted shipments, and package tampering.• Ensure 100% accuracy in inventory records and daily reconciliation.• Maintain strict compliance with platform-defined Standard Operating Procedures (SOPs).• Ensure proper usage of platform-provided delivery apps and handheld devices.• Monitor real-time tracking and system updates.• Share daily/weekly reports with central teams on delivery performance, returns, and manpower.• Maintain a clean, safe, and efficient hub/center environment.• Ensure availability of basic infrastructure – racking, internet, CCTV, etc.• Address delivery failures, customer escalations, and NDR (Non-Delivery Report) cases.• Maintain high customer satisfaction by ensuring professional delivery behavior.• Manage shift planning, route allocation, and performance tracking.• Ensure rider discipline, uniformity, and adherence to platform guidelines.
Education
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Arts - BA, English Language and Literature, General
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