Mohd Siddiq Junaid Shaikh
Software Engineer
- Role
- Senior Software Engineer at IBM
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Mohd Siddiq Junaid Shaikh
Senior Technical Support Specialist with 5+ years of progressive experience in enterprise customersupport, complex system troubleshooting, and infrastructure management. Proven expertise inSSO/SAML/SCIM integrations, API troubleshooting, and enterprise system configurations. Skilled atserving as escalation point for high-complexity technical issues while maintaining exceptional customerrelationships. Strong track record of reducing critical incident resolution time and implementing processimprovements at scale.
Experience
Senior Software Engineer
Apr 2025 — Present
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