Mohd Shoaib
Agentic Gen AI Technical Product Delivery Manager
- Role
- Associate Consultant at Tata Consultancy Services
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mohd Shoaib
Results-oriented AI Product Manager with a proven track record of delivering innovative…
Experience
Associate Consultant
May 2022 — Present · Delhi NCR, IN
Launched Gen AI and Agentic framework driven automated test plan/case generation product reducing the time to market of a software application, increasing the customer satisfaction by 30%• Launched a Gen RAG chatbot for a customer support team, resulting in automation of 60 % of support requests of 2.1 MN customers to reduce costs by 45% over three years • Prioritized product roadmap with developers, aligning the product vision with the market needs and business strategy for a GEN AI RAG application for reverse engineering of the legacy code • Took ownership and created a new service line for LLM powered apps which resulted in 30% project revenue increase on average and 100% customer return for additional projects • Led the go -to -market strategy and product adoption plan for email and SMS campaigns customers, encroaching 2 regions • Led an App modernization platform on Microsoft azure cloud platform that grew the userbase to three months ahead of plan• Researched market opportunity and defined a customer segmentation and value proposition for data quality framework on cloud• Designed a data transformation/engineering platform that increased the business efficiency by 30 % by automating the KPI/metric generation from raw data • Led the engineering team for personalized analytics mobile/web app achieving 60% increase in average project profit
Education
Amity University Online
Master of Business Administration (MBA), Information Technology
2015 — 2017
Ganeshi Lal Bajaj Institute Of Technology and Management,Greater Noida
Bachelor of Technology (B.Tech), Computer Science
2006 — 2010
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