Mohd Sameer

Experience

1. Territory Business Manager

   ICICI Home Finance Company Limited

   Dec 2024 — Present · Bengaluru, IN

   Business DevelopmentDriver the branch\'s housing loan sales and cross-selling of other financial products.Build a robust pipeline of leads direct sales, Channel partners, and Corporate tie-up,Develop and implement strategies to meet disbursement targets and enhance the customer base.2. Branch ManagementEnsure the smooth functioning of the branch, Including process adherence and regulatory compliance.Monitor day- to- day operations, including customer service, loan processing, and recovery.Maintain infrastructure, technology, and operational efficiency.3. Team LeadershipRecruit, train, and manage a team of Sales, Risk & operations staff.Set individual and team performance targets and review the productivity.Motivate the team to achieve branch objectives while maintaining high morale.4. Customer Relationship ManagementBuild a maintained strong relationship with customers, ensuring high levels of customer satisfaction.Resolved customer grievance promptly and professionally.5. Credit and Risk ManagementEvaluate loan applications based on the company\'s credit policies and ensure quality underwriting.Minimize NPAs by ensuring timely collections and monitoring overdue accounts.6. Reporting and AnalysisRegularly update Zonal or National Manager on branch performance, challenges and opportunities.Analyze branch performance data to identify growth areas and potential risks.7. Market Research and NetworkingKeep track of the market trends, competitor activities, and customer needs.Actively participate in networking events and forums to promote the company\'s products and services.