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Current company Servion Global Solutions
IT Services and IT Consulting · 1.2K employees · Founded 1995 · Princeton, New Jersey, United States
Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation. With over 1,000 employees and over 600 enterprise deployments worldwide, Servion partners with some of the most iconic global brands - including Costco, Rogers, Roche, Farmers Insurance, and Citibank - to design, deploy, and optimize customer service solutions that create lasting impact.
At the heart of Servion’s approach is JourneyWorCX™, a proprietary CX execution framework that envisions a world where human connection is amplified through intelligent technology. JourneyWorCX empowers businesses to deliver exceptional customer journeys that not only delight users but also drive business growth and loyalty.
With deep expertise across multiple industries and technologies, Servion’s mission is simple yet powerful: to make journeys that work. By harmonizing innovation with human insight, Servion ensures that every customer interaction becomes a catalyst for stronger relationships and sustained success.