Riyazuddin
NOC Engineer L1 at Axis Bank with expertise in network troubleshooting.
- Role
- Noc Engineer L1 at Axis Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Riyazuddin
Results-driven NOC/Network Engineer with 4+ years of enterprise experience across banking…
Experience
Noc Engineer L1
Feb 2023 — Present · Navi Mumbai, IN
Configured and troubleshoot Cisco 2960 and switches, including VLAN setup, trunking, and network performance optimization.Diagnosed and resolved switch-related issues to maintain network stability and reliability.Configured and troubleshot routers(Dell Router, Versa Router, Nexcom Router), focusing on efficient network setup and performance.Managed network configuration, including routing protocols and VLANs, and resolved connectivity and operational issues to ensure seamless network operations.Configuring SD-WAN solutions using Versa Networks to enhance network performance and reliability.Monitored network performance and troubleshooting issues related to SD-WAN deployments.Managed onboarding and migration processes for SolarWinds network monitoring solutions, ensuring seamless integration with existing systems.Configured and maintained SolarWinds reachability settings to ensure continuous and accurate monitoring of network devices and performance.Implemented and managed alert systems within SolarWinds to promptly address and resolve network issues. Managed and resolved complex technical issues by escalating them to appropriate senior-level support teams when necessary.Acted as a point of contact for critical incidents, coordinating between clients and internal teams to ensure timely resolution.Documented escalation procedures and maintained detailed records of escalated cases for future reference and process improvement.Analyzed recurring escalation trends to identify and implement proactive solutions to reduce future escalations.Troubleshooting network issue and resolve the problem by coordinating with service provide.(TATA, Airtel, Jio, BSNL, Sify, Shamli, Local Service Provider)
Education
University of Mumbai
Master of Science - MS
2022 — 2024
University of Mumbai
Bachelor of Science - BS
2017 — 2020
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