Mohd Iqbal
Multilingual Arabic-English Executive | Finance Ops | Procurement | Invoice Processing | ERP (SAP/Dynamics AX) | Zendesk
- Role
- Arabic Executive Procurement & Customer Relations at EXL
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Mohd Iqbal
Multilingual Arabic-English professional with 4+ years of experience in finance operations, procurement, and customer support. Skilled in managing end-to-end invoicing processes, vendor relations, ERP systems (SAP, Microsoft Dynamics AX), and client service platforms like Zendesk. Proven ability to resolve cross-functional billing and service issues while ensuring compliance and operational efficiency. Fluent in Arabic (colloquial and modern), English, Hindi, and Persian. Passionate about delivering value in fast-paced, multicultural environments across MENA and India.
Experience
Arabic Executive Procurement & Customer Relations
Jun 2022 — Present · Pune, IN
Created and managed RFQs, processed purchase orders, and verified vendor invoices in SAP & Dynamics AX.Handled Arabic-speaking client support across MENA via Zendesk (email, chat, phone).Maintained invoice schedules, trackers, and compliance logs.Translated financial documents and reports between Arabic and English.Collaborated with procurement, logistics, and finance teams to resolve billing issues.Supported website and app troubleshooting to enhance user experience.
Education
Jamia Millia Islamia
Graduation
2015 — 2018
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