Mohd Faizan Amir
Growth Hacker | Retention | Analytics | BI | A23 Rummy
- Role
- Business Analyst at Head Digital Works
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Mohd Faizan Amir
Driven Business Analyst with a B.Tech degree and 3.9 years of experience in the analytics domain, currently shaping data-driven strategies at Head Digital Works. I specialize in transforming complex data into actionable insights, with a focus on campaign management, customer retention, and acquisition to boost growth and reduce churn. With proficiency in SQL, Advanced Excel, Tableau, Power BI, Python, and more, I combine technical expertise with strong analytical skills to support financial forecasting, budgeting, and P&L analysis. Certified in Business Analytics, Data Science & Analytics, and Product Management, passionate about leveraging data to solve business challenges and drive measurable impact.
Experience
Business Analyst
Apr 2024 — Present · Hyderabad, IN
Led Cricket.com team, driving acquisition and retention strategies to enhance customer loyalty and reduce churn-Developed and implemented strategies to improve retention rates for Cricket.com, achieving a 12% increase in retained users and a 5% rise in reactivations, ensuring sustained customer engagement-Planned and executed CRM & loyalty campaigns, conducted post-campaign analysis, and delivered actionable insights-Built MicroStrategy and Power BI dashboards for customers, contests, games, tournaments, and financial performance tracking-Prepared daily, weekly, and monthly projections, and conducted comprehensive P&L and business performance analysis-Collaborated with the Rummy team to drive a 6–8% increase in customer retention and a 15–20% growth in profit over the last year-Conducted User Acceptance Testing (UAT) for dashboards, reports, and CRM campaign workflows to ensure accuracy and quality before deployment.
Education
SRMS Institutions
Bachelor of Technology - BTech
2016 — 2020
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