Mohd Abdul Kareem
Inbound Sales Associate at Accenture || Ex-Amazonian || BBA from Jain University
- Role
- Inbound Sales Representative Associate at Accenture
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohd Abdul Kareem
Results-driven operations professional with expertise in transportation logistics and team leadership at Amazon Freight. Specializing in process optimization and automation, I\'ve successfully led initiatives resulting in significant operational efficiencies, including 300+ annual labor hours saved through email automation and 1,900+ monthly overtime hours reduced through strategic optimization.As a Training Ambassador, I\'ve effectively led and developed multiple teams, demonstrating strong leadership and communication skills. My analytical approach combines advanced Excel, SQL, and data analysis capabilities to drive informed decision-making and improve operational performance.With a strong educational foundation in Finance (BBA) and an Investment Operations Certificate from CISI, I bring a unique blend of financial acumen and operational expertise. I\'m passionate about leveraging technology and data-driven solutions to streamline processes and achieve measurable business results.Core competencies: • Operations Management • Team Leadership & Training • Process Automation • Data Analytics • Strategic Problem-Solving • Stakeholder ManagementAlways open to connecting with fellow professionals in operations, logistics, and finance sectors.
Experience
Inbound Sales Representative Associate
Feb 2026 — Present · Hyderabad, IN
As an Inbound Sales Representative Associate handling clients for Virgin Media O2 JV, I manage high-volume inbound calls from potential and existing customers interested in telecom and media services like broadband, TV packages, mobile plans, and bundled offerings. My primary role involves actively listening to customer needs, recommending tailored solutions, upselling or cross-selling where appropriate, and overcoming objections to close sales while consistently meeting or exceeding targets in a fast-paced, commission-driven environment. I maintain accurate CRM records of all interactions, collaborate with sales teams to resolve routine issues, escalate complex cases as needed, and adhere to compliance standards, quality metrics.
Education
Narayana PU College Vidyaranyapura
12th , Computer Science
2018 — 2020
Jain (Deemed-to-be University)
Bachelor of Business Administration - BBA, Accounting and Finance
2020 — 2023
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