Mohd Aamir
Customer Success Manager @EASYECOM
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @EASYECOM
New Delhi, IN
Understanding customer requirements and ensuring a smooth transition of new clients from onboarding to self-sufficiency within a defined time frame, while driving effective product adoption. • Managed 90+ vendors and ensured 100% on-time onboarding • Managed client relationships to foster mutually beneficial and long-lasting partnerships. • Acted as a liaison between the technical team and clients to drive enhanced growth and client satisfaction. • Upselling & Cross-Selling: Identified customer needs to recommend relevant upgrades, premium features, and complementary products, increasing average revenue • Customer Feedback & Continuous Improvement: Gathered insights from onboarding experiences to refine processes and enhance customer satisfaction.
EDUCATION
Maharaja Agrasen Himalayan Garhwal University
Master of Business Administration - MBA
DCRUST, Murthal
Bachelor of Business Administration - BBA
S.D Senior Secondary school
Commerce with Maths
ABOUT MOHD AAMIR
Customer Success & Account Management Professional with 5+ years of experience in…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.