Prashanth Mohan
Director, Account Management, Ex Amazon
- Role
- Director Account Management at Sutherland
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
About Prashanth Mohan
Great operations are not built by managing processes, they are built by creating customer…
Experience
Director Account Management
Sep 2024 — Present · Hyderabad, IN
Skills
- Process Improvement
- Management
- Talent Management
- Operations Management
- Time Management
- Bpo
- Transition Management
- Customer Satisfaction
- Training
- Customer Retention
- Training Delivery
- Customer Service
- Contact Centers
- Customer Relationship Management (Crm)
- Team Leadership
- Service Delivery
- Team Motivation
- Business Analysis
- Customer Experience
- Leadership
- Talent Acquisition
- Employee Relations
- Strategic Planning
- Recruiting
- Vendor Management
- Business Process Outsourcing (Bpo)
- Personnel Management
- Outsourcing
- Project Planning
- Business Process Improvement
- Management Information Systems (Mis)
- Teamwork
- Team Management
- Human Resources
- Iso/Iec 27001:2005 - Isms
- Analysis
- Performance Management
- Crm
- Business Development
- Call Centers
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