Areski Bacha

Revops @Zenchef

Ville de Paris, FR

I worked closely with a team of around 60 representatives across Sales and Support, focusing on optimizing processes and driving strategic initiatives.My role involved managing key projects such as the implementation of One Piece Flow (Lean Management), developing a Self-Onboarding system, leading various tool integrations, and overseeing a migration project.I also leveraged data analysis to provide valuable insights through performance metrics and forecasts, helping teams make informed decisions. Additionally, I streamlined Sales & Support workflows to enhance efficiency and drive revenue growth.As part of my responsibilities, I managed CRM and support tool integrations to ensure seamless operations. I also collaborated cross-functionally with Sales, Support, and other departments to align strategies and optimize overall performance.

Université Paris Descartes

Licence 3

Lycée Paul Langevin

BTS

Université Paris 1 Panthéon-Sorbonne

Master

Université Paris-Saclay

Master 2 (M2)