Mohan Mathiazhagan

About Mohan Mathiazhagan

As a PMP-trained Service Delivery Lead, I specialize in orchestrating complex service…

Experience

1. Service Delivery Lead

   Williams Lea

   Mar 2025 — Present · Chennai, IN

   Working as a service delivery lead for a Investment banking client handles operations for creative design services. o Oversee the end-to-end delivery of creative projects, ensuring timelines, budgets, and quality standards are met.o Collaborate with designers and production teams to prioritize workloads and allocate resources efficiently.o Act as the primary point of contact between creative teams and internal/external clients.o Translate client briefs into actionable plans and ensure alignment throughout the project lifecycle.o Maintain high standards of creative output by managing review processes and enforcing brand and design guidelines.o Track key performance indicators (KPIs) such as turnaround times, utilization rates, and client satisfaction.o Provide data-driven insights and reports to senior management on team performance and service outcomes.o Work closely with creative directors, marketing leads, and business units to align service delivery with broader brand and campaign strategies.

Education

• Shri Andal Alagar College of Engineering Mamandur

  B.E, E.C.E

  2012 — 2016

• seventh day Adventist school chengalpattu

  H.S.E, bio maths

  2005 — 2012

• seventh day Adventist school chengalpattu

  Higher secondary Education, bio maths

  2005 — 2012