Mohan Kumar Viswanathan
✅ Team Leader – Default Servicing & Consumer Lending Operations | Former Team Manager – Loan Syndication & Commercial Lending | US Residential Mortgage Underwriting Expert
- Role
- Team Leader at Cognizant
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mohan Kumar Viswanathan
Dynamic MBA graduate with 12+ years in lending, specializing in US mortgage underwriting…
Experience
Team Leader
Nov 2024 — Present · Chennai, IN
Managing Default Servicing Operations for Consumer Loans – US-Based BankExperienced in handling default servicing operations for a reputed US-based bank, ensuring smooth end-to-end process execution.Key Responsibilities: Team Leadership & Hiring – Recruiting skilled US lending professionals, providing structured training as per client requirements, and mentoring team members to achieve SLA targets. Process Transition & Operations – Actively leading onshore-to-offshore transitions, streamlining workflows, and ensuring operational excellence in day-to-day servicing. Client & Stakeholder Management – Coordinating with senior management and client partners to deliver seamless business operations and enhance service quality. Process Optimization & Reporting – Driving SOP creation, process improvements, and performance reporting, ensuring efficiency and compliance. Employee Development & Performance Monitoring – Conducting regular assessments, feedback calibrations, and career growth mentoring to enhance team expertise.Passionate about team development, process excellence, and client satisfaction, I thrive in dynamic environments that require strong leadership, problem-solving, and collaboration.
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