Mohan Kosuri
AI Product Leader - Agentic and Multi Modal AI Experiences @ ServiceNow
- Role
- Senior Staff Product Manager at ServiceNow
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohan Kosuri
Seasoned Product Manager and Thought Leader with a proven track record in new product development, strategic planning, go-to-market, and team-building with a focus on Enterprise Cloud(SaaS) and Generative AI. Immensely passionate about creating, revolutionizing products and enabling growth with a focus on better customer outcomes- Driving Generative AI Innovation for Employee Experiences- Helping customers deploy Gen AI into their workflows for better outcomes
Experience
Senior Staff Product Manager
Aug 2024 — Present · Hyderabad, IN
Driving Generative and Agentic AI innovation in HR Service Delivery and Hire-to-Retire journeys under Now Assist, reinforcing ServiceNow’s Enterprise AI leadership- Scaled Now Assist to 300+ enterprise customers with 30% active HR adoption, creating a strong revenue pipeline- Built foundational GenAI and AI Agent capabilities to transform HR service delivery and employee self-service deflecting 40% of routine employee inquiries and requests- Launched Voice enabled AI Agents, expanding AI to the phone channel and integrated Voice Studio setup experience- Partnered with global customers to drive AI adoption strategies and deliver measurable business impact- Developed deep expertise across Hire-to-Retire processes and persona-based employee experiences- Championed the Trust & Governance framework ensuring responsible, enterprise-grade AI deployment, with a strong focus on evals and qualitative metrics.
Education
Symbiosis Centre for Management Studies- Pune
Diploma in Entrepreneurship Development, Entrepreneurship/Entrepreneurial Studies
2015 — 2016
Saint Aloysius Anglo Indian High School
ICSE
1993 — 2005
Gayatri Vidya Parishad College of Engineering (Autonomous), 530048(CC-13)
Bachelor of Technology (B.Tech.), Information Technology
2007 — 2011
Skills
- Product Development
- Pl/Sql
- Public Speaking
- Sql
- Asp.net
- Ajax
- Iis
- Data Analytics
- Market Research
- Brand Strategy
- Json
- Javascript
- Css3
- Agile Methodologies
- C#
- .net
- Visual Studio
- Node.js
- Express.js
- C++
- Backbone.js
- Xml
- User Experience Design
- Private Equity
- Visual Basic
- Mongodb
- Team Management
- Html5
- Digital Marketing
- Angularjs
- Social Media
- Scrum
- Bootstrap
- Gis
- Mobile Applications
- Entity Framework
- Business Strategy
- Jquery
- Entrepreneurship
- Early-Stage Startups
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.