Mohammed Shamshuddin

About Mohammed Shamshuddin

With 32 years of global corporate experience, I bring a wealth of insight across operations, leadership, and learning & development. My journey is uniquely balanced, spanning 16 years in international operations with industry leaders such as Citibank, Tech Mahindra, and Sutherland Global Services, followed by 16 years in training and development with renowned organizations like Dale Carnegie India, NIIT, and Shababco Group in Saudi Arabia. I have led cross-functional teams across geographies, managed complex service delivery environments, and driven process improvements that enhanced customer satisfaction and operational efficiency. I partner with organizations to design strategic learning programs, ensuring capability development across the workforce while demonstrating the measurable impact of training on business performance. Overseeing all aspects of employee training and development to ensure that employees acquire the necessary skills and knowledge to perform their jobs effectively

Experience

1. Training Consultant

   Dale Carnegie India

   Sep 2018 — Present · Hyderabad, IN

   As a freelance training consultant, I partner with Dale Carnegie India to deliver high-impact behavioral and leadership training programs for mid to senior-level professionals across industries. I facilitate workshops on executive presence, communication skills, team leadership, and personal effectiveness, helping individuals and organizations achieve measurable performance improvements. My role involves customizing content to client needs, engaging participants through experiential learning, and driving lasting mindset and skill shifts.

Education

• University of Mumbai

  Bachelor of Arts

  1988 — 1993