Mohammed Sajjad

Site Reliability Engineer @ Infosys | DevOps(Site Reliability Engineer)

Role
Senior Associate Consultant at Infosys
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Mohammed Sajjad

I am a dedicated Site Reliability Engineer with 4.2+ years of experience in DevOps…

Experience

  1. Senior Associate Consultant

    Infosys

    Jun 2025 — Present · Hyderabad, IN

    Monitored and analyzed production system health, reliability, and availability using tools like Dynatrace and Splunk to ensure a seamless user experience.Led incident management and problem resolution efforts for production SaaS environments, minimizing downtime and ensuring rapid service restoration.Automated routine operational tasks and developed proactive monitoring solutions to maintain 99.9% system uptime, improving team efficiency and reducing manual effort.Implemented and maintained end-to-end observability pipelines across infrastructure and applications, enabling real-time performance insights and early anomaly detection.Collaborated with engineering and product teams to provide continuous feedback on site reliability metrics and SLAs, driving product stability and performance enhancements.Developed and maintained automation scripts and tooling for system health checks, monitoring, and recovery procedures.Contributed to the design and implementation of SLAs, SLIs, and SLOs for critical services and coached team members on availability tracking.Played a key role in administering and supporting SaaS platform operations, including software updates, patching, and ensuring infrastructure reliability.Built custom dashboards and alerts in APM and monitoring tools for proactive issue detection and faster incident response.Participated in root cause analysis (RCA) and post-incident reviews to identify systemic issues and implement long-term fixes.Conducted training sessions for team members on observability tools and SRE best practices, promoting a culture of reliability and continuous improvement.

Education

  • Mahatma Gandhi Mission's College of Engineering, Nanded

    Bachelor of Engineering - BE, Computer science and engineering

    2016 — 2020

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Mohammed Sajjad — Senior Associate Consultant at Infosys in Hyderabad, TG, IN | Unifers