Mohammed Irfan Ali
|Power bi developer | Ex- cognizant| DATA ANALYTICS | POWER BI | Fabric | DAX | SQL | Azure Devops | ETL | EXCEL |
- Role
- Senior Data Engineer at LTIMindtree
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohammed Irfan Ali
Experienced Data Analyst with nearly 4 years of experience and a proven track record at…
Experience
Senior Data Engineer
May 2024 — Present · Hyderabad, IN
Developed Custom Client Reports: Created detailed reports for clients based on specific requirements, ensuring accuracy and relevance.Data Collection and Analysis: Regularly gathered and analyzed ticket information on a daily and weekly basis to monitor trends and performance.Ticket Segregation and Reporting: Categorized tickets into professional and premium cases. Developed comprehensive reports showing daily and weekly ticket counts, along with the distribution of premium and professional tickets.Team Performance Metrics: Compiled and reported team performance scores, highlighting teams with the highest and lowest ticket satisfaction rates.Efficiency Evaluation: Evaluated the overall efficiency of teams based on ticket resolution times and customer satisfaction.Progress Monitoring: Monitored the progress of each team, analyzing the time taken to resolve issues and identifying areas for improvement.Client Meetings and Presentations: Conducted weekly meetings with clients to present developed reports, showcasing ticket details and customer satisfaction metrics based on the service provided.
Education
CMR College of Engineering & Technology
Bachelor's degree, Electrical, Electronics and Communications Engineering
2016 — 2020
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