Mohammed El-Bekri
Delivery Analyst - Customer Service & Operations @NatWest Group
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WORK HISTORY
Delivery Analyst - Customer Service & Operations @NatWest Group
Manchester, GB
Delivered cross-border Financial Crime project enhancements across India and UK, streamlining processes and improving regulatory alignment.• Developed and implemented AML remediation controls, governance frameworks, and risk management strategies to strengthen compliance.• Introduced automated controls within AML processes to enhance accuracy, reduce errors, and support a smoother customer journey.• Designed engaging risk communication materials including FAQs, and interactive guides to reinforce key compliance messages across multiple teams.• Produced concise reports and led stakeholder updates across UK–India teams, ensuring transparency and alignment.• Documented findings with materiality assessment and clear remediation actions; produced concise reports for senior stakeholders, ensuring transparency and timely remediation.• Led stakeholder meetings and provided senior leadership updates, driving operational improvements and strategic alignment.• Owned and prioritised backlog items, translating regulatory changes into user stories and acceptance criteria, ensuring traceability through design, build, and test.• Translated regulatory and policy changes into actionable business process improvements, enhancing operational resilience.
EDUCATION
The Manchester College
Information technology & Business, Computer Engineering
Chorlton High School
GCSE
ABOUT MOHAMMED EL-BEKRI
I am an accomplished professional in the financial sector, specialising in Customer Due Diligence (CDD), KYC/KYB, AML/CFT, and compliance. With a strong focus on fraud prevention, sanctions, and expertise in Suspicious Activity Report (SAR) processes and investigations, I bring a detail-oriented and organised approach to financial crime operations. My ability to navigate commercial and corporate banking and ensure alignment with regulatory standards has earned me recognition from colleagues and senior leaders alike.I hold a Distinction in the ICA Certificate in Anti Money Laundering, reinforcing my commitment to best practices in compliance and risk management. My skills extend to project management, stakeholder engagement, and banking operations, allowing me to drive effective solutions in complex financial environments.I am passionate about enhancing operational efficiency, improving processes, and addressing customer complaints by analysing patterns and identifying training needs. I ensure that appropriate governance, standards, and quality metrics are applied throughout project delivery, effectively managing multiple deliverables with inter-related dependencies.
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