Mohammed Yemin

About Mohammed Yemin

At SYKES, the quality assurance team, which I am proud to be a part of, strives for service excellence by integrating Lean Six Sigma methodologies with robust CRM strategies. Our commitment to quality is unwavering, as we meticulously uphold the highest standards in every customer interaction. With a Bachelor of Engineering in Civil Engineering from Osmania University, I approach quality management with an analytical perspective, ensuring the systems and processes we develop not only meet but exceed expectations. This educational background complements our team\'s dedication to delivering superior service experiences, solidifying our reputation in the industry.

Experience

1. Senior Compliance Analyst

   Foundever

   Dec 2023 — Present · Hyderabad, IN

   Project Handled: US leading telecommunications and largest wireless carrier client.• Coordinated the completion of internal and external security audits on a timely basis.• Ensured the availability of audit participants and their support to auditors.• Reviewed MSA and SOW agreements to understand scope, terms, and conditions for compliance and risk reduction.• Conducted audits to ensure activities align with company/client policies and government/legal regulations.• Performed regular audits and assessments to identify and mitigate compliance risks.• Experienced in supporting internal and client audits.• Conducted IT audits to pinpoint areas for improvement and strengthen IT controls, thereby reducing IT-related incidents.• Analyzed audit reports and findings to identify patterns in repetitive issues and recommend solutions to minimize penalties.• Monitored compliance activities and reporting on compliance issues.• Conducted monthly reviews of new hire Background Verification (BGV) to ensure compliance with regulatory requirements and company policies.• Conducted compliance induction for new hires to ensure understanding of compliance requirements and expectations.• Reviewed the badge deactivation of terminated employees to ensure policy compliance.• Presented weekly and monthly status updates to clients on audit findings.• Collaborated with relevant stakeholders (IT, Admin, HR) to complete questionnaires and assessments for supplier exception approvals.• Created and reviewed security policies, ensuring they reflect current updates and changes.

Education

• Osmania University

  Bachelor of Engineering - BE

• Narayana Junior College - India

  High School Diploma

• Don Bosco High School - India

  Middle School Diploma