Mohammed Uzaif

About Mohammed Uzaif

HR Operations & Service Delivery Analyst | 4+ Years of Delivering Seamless People Experiences 4+ years of hands-on experience in HR operations. I specialize in managing and optimizing the end-to-end hiring and onboarding lifecycle. From offer rollouts and background verification to system accuracy and new hire engagement, ensuring every step is smooth, timely, and people-centric. In my current role, as an SME, I lead operational aspects of onboarding—coordinating with the client, managing data across platforms like Workday, PopsConnect, gHire, Noogley, HireRight, and many other onboarding-related tools, and ensuring compliance without compromising the candidate experience. I actively identify process gaps, bring forward solutions, and support a culture of operational excellence within the HR team.Equipped with an MBA in Human Resources and strong experience working with cross-functional teams, I’m passionate about turning processes into meaningful experiences for candidates, stakeholders, and teams alike.Let’s connect to exchange ideas on HR operations, onboarding strategies, and building better employee journeys 🤝

Experience

1. HR Service Delivery Analyst

   Accenture

   May 2025 — Present · Bengaluru, IN

   Streamlined HR operations by implementing process improvements that enhanced efficiency and reduced turnaround time, and ensured compliance with organizational policies.• Manage and resolve routine employee inquiries and requests, including high-volume data, using the ServiceNow case management platform, making sure the SLA is not missed.• Support in Standard Operating Procedures (SOPs) updating to ensure process accuracy and compliance.• Managed end-to-end global onboarding and background verification (BGV) processes through HireRight.• Ensured accuracy and integrity of HR documentation using tools such as PopsConnect, Workday, Noogly, gHire, and internal systems.• Prepared and validated onboarding compliance checklists, conducted rehire eligibility verifications, and provided support audits by validating the employee data.• Collaborated with global managers to perform Root Cause Analysis (RCA) on recurring process issues.• Coordinated BGV checks and I-9 document verifications and maintained candidate records in HireRight and Workday.• Handled global citizenship updates and related documentation in Workday.• Supported work permit processing, rehire eligibility checks, and offer data accuracy.• Rectified data discrepancies and managed onboarding for corporate accounts of new hires.• Partnered with cross-functional teams (HR Ops, Payroll, & Benefits) to ensure a seamless offer-to-hire• transition.• Reviewed BGV reports daily and made hiring decisions based on findings and discrepancies.• Generated and shared weekly/monthly volume reports with leadership for process monitoring.

Education

• Vidhya ashram First grade college

  Bachelor of Business Management - BBM

  2015 — 2018

• The oxford college of engineering

  Master of Business Administration - MBA

  2018 — 2020