Mohammed Sufiyan Shaikh
Client Service Manager| WTW | NMIMS | MIT | INTELLIPAT
- Role
- Client Services Manager at WTW
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mohammed Sufiyan Shaikh
Started my career as an Assistant manager in kotak life insurance with a demonstrated…
Experience
Client Services Manager
Mar 2024 — Present
Managed client renewals and extensions for multinational companies in the US, Canada, and the UK.Coordinated with internal and external stakeholders on strategic initiatives.Prepared and participated in meetings, documenting key points in MOMs.Handled policy detailing, billing, and exposure gathering processes.Provided comprehensive insurance summaries and coverage confirmations to clients.Effectively managed multiple customer inquiries and tasks simultaneously.Demonstrated initiative and problem-solving skills.Maintained detailed records of customers interactions and resolutions
Education
Nagindas Khandwala College
Bachelor's degree, Banking insurance
2016 — 2019
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Business Administration, Management and IT Operations
St Judes High School
SSC
2002 — 2014
University of Mumbai
Masters Commerce, Management Information Systems, General
2019 — 2021
Massachusetts Institute of Technology
Data science machine learning/ advance excel / Data analytics / power BI/ python / sql, Data analytics
Mumbai University Mumbai
Bachelor's , Banking insurance
2016 — 2019
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