Mohammed Shoeb

About Mohammed Shoeb

As a Sr. Sales Subject Matter Specialist, I empower Scaled SDR teams to succeed in a high-volume, Digital sales environment. My focus is on enhancing lead engagement, improving follow-up effectiveness, and boosting rep productivity through trainings, coaching, and Continuous Learning plans.I work closely with the operations team to support audits, calibrations, and deliver actionable feedback that ensures consistent messaging and alignment with client expectations. I deliver refresher trainings, develop tailored learning exercises, and continuously evaluate training effectiveness to drive measurable performance improvements.

Experience

1. Senior Subject Matter Specialist

   TDCX

   Nov 2024 — Present · Hyderabad, IN

   As a Senior Subject Matter Specialist in Sales, I bring my extensive experience to the table, sharing best practices and strategies to guide the team. I focus on mentoring new sales reps, helping them build their skills, and developing effective sales tactics to drive revenue success in operations.My primary duties include collaborating with cross-functional teams to align sales strategies with overall business goals, analyzing market trends to identify opportunities for growth, and ensuring that sales processes are streamlined and efficient. Additionally, I serve as a mentor to junior sales staff, helping them develop their skills and improve their performance.I also play a crucial role in client interactions, using my expertise to build strong relationships and ensure customer satisfaction. I provide insights and recommendations to top management based on sales data and market insights, contributing to strategic decision-making processes.

Education

• Osmania University, Hyderabad

  Bachelor of Commerce - BCom, Accounting and Finance