Mohammed Shahabaz Khan
Strategic SaaS Consultant @LinkedIn | Driving Customer Success Through Value, Trust & Impact | ITIL | Onboarding
- Role
- Strategic Account Consultant Ii at Linkedin
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Mohammed Shahabaz Khan
As a Strategic Account Consultant at LinkedIn, I bring 9+ years of expertise in delivering high-impact customer success, client support, and technical consulting. I partner with global strategic accounts and cross-functional teams to drive product adoption, maximize ROI, and ensure long-term customer satisfaction. I’ve led scaled onboarding, product education, and lifecycle management, serving as a trusted advisor to clients across ANZ and global markets. With a strong foundation in customer support, enterprise consulting, and stakeholder engagement, I specialize in aligning product capabilities with client goals proactively reducing churn and improving feature utilization. I also bring deep experience in CRM integration, data analysis, and issue resolution that enables clients to unlock value and scale faster. Beyond my core role, I actively lead LinkedIn’s Social Impact initiatives in India, running community coaching workshops and empowering nonprofits through digital skill development. I am ITIL-certified and passionate about building resilient relationships, delivering success at scale, and closing the network gap.
Experience
Strategic Account Consultant Ii
Apr 2024 — Present · Bengaluru, IN
Supporting the GCP accounts for the ANZ region\\\\n-Partnering with internal stakeholders of the different LOB, to ensure excellent member experience\\\\n-Large Provisioning, account set-up, consolidation, add-ons, and renewals\\\\n-To educate and engage with clients to ensure they achieve success with our products\\\\n-Dedicated point of contact for allocated strategic accounts globally, supporting the RM & CSM’s
Education
St. Joseph's Pre-University College
12th, PCMB
2010 — 2012
Malnad College of Engineering
Bachelor of Engineering (B.E.), Mechanical Engineering
2012 — 2016
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