Mohammed Sameer Ahmed

Experience

1. Test and Diagnosis Engineer

   Ford Motor Company

   Oct 2024 — Present · MI, US

   Delivered expert diagnostic support for Ford and Lincoln vehicles (MY2022–present), utilizing advanced tools such as FDRS, VCM II/VCM3, CANalyzer, IDS, PTS, and Workshop Manual (WSM) to guide dealership technicians through complex electrical and communication faults. Performed comprehensive root cause analysis (RCA) by interpreting DTCs, analyzing CAN/Flex Ray networks, reviewing topology maps, and executing module self-tests, ensuring accurate problem isolation and first-time fix success rates. Programmed and validated ECU/software updates using PMI, As-Built configurations, and Ford’s calibration systems, verifying successful implementation in line with OEM software release protocols, vehicle quality standards, and ISO 26262 safety compliance. Logged, tracked, and escalated field issues using JIRA, Service Symptom Management (SSM), and e-Track, and collaborated with engineering to drive updates to TSBs, GSBs, and technical diagnostics procedures based on real-time field feedback. Analyzed CAN message traces, VDR logs, and Datalogger captures to identify systemic failures and proactively inform engineering of trending concerns, reducing vehicle downtime and supporting continuous product improvement efforts. Provided hands-on technical guidance to dealership techs, advising on pin-out diagnostics, voltage drop tests, terminal integrity, circuit continuity, and harness verification using Rotunda tools, breakout boxes, multimeters, and oscilloscopes.