Mohammed Safin Khan

Customer Support Associate @Technotask Business Solutions Pvt Ltd

IN

As a Customer Support Associate, I handle customer interactions across various channels, ensuring quick resolution of queries while maintaining high satisfaction levels. My responsibilities include:Responding to customer inquiries with empathy, accuracy, and professionalism.Troubleshooting issues and providing effective solutions in a timely manner.Collaborating with cross-functional teams to resolve escalated concerns.Maintaining detailed records of interactions and following up where necessary.Continuously improving service quality based on customer feedback and performance metrics.This role has strengthened my communication, problem-solving, and customer relationship management skills, while helping me grow in a fast-paced and customer-centric environment.

Hemchand Yadav Vishwavidyalaya, Durg

Bachelor of Commerce - BCom

Aziz public school

Commerce