Mohammed Rizwanuddin
Field Service Engineer @Venus Aesthetic Intelligence
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WORK HISTORY
Field Service Engineer @Venus Aesthetic Intelligence
Toronto, ON, CA
On-site product installations, upgrades and on-going service support and maintenance across Canada- Test, diagnose, troubleshoot and resolve technical issues related to electro-mechanical aesthetic systems- Provide first level support to customers and Field Service Technician’s over the phone to try and resolve the issue- Manage service call scheduling, parts inventory and administrative responsibilities with minimal supervision- Ensure processes are in place in accordance with FDA compliance- Provide feedback to engineering groups regarding system reliability, customer experience and potential anomalies- Assist teams with trade shows
EDUCATION
Sri Chaitanya Junior College, Hydernagar
Intermediate, MPC
Centennial College
Post Graduation, Biomedical/Medical Engineering
Osmania University
Bachelor of Engineering - BE, Biomedical/Medical Engineering
International School
High School
ABOUT MOHAMMED RIZWANUDDIN
As a Field Service Engineer, I specialize in on-site installations, upgrades, and maintenance of electro-mechanical aesthetic systems across Canada. Skilled in troubleshooting and resolving complex technical issues of medical aesthetic devices, managing service calls, and ensuring strict compliance with regulatory standards. Driven by analytical thinking and a solutions-oriented mindset, I deliver reliable technical solutions that optimizes system performance, elevates client satisfaction, and contributes to the continued advancement of medical technology and healthcare outcomes.
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