Mohammed Rafi Shaikh
Group Manager-UC, Contact Center and Collaboration Services
- Role
- Group Manager-uc, Contact Center and Collaboration Services at HCLTech
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Mohammed Rafi Shaikh
Over 13+ years of experience in area of Cisco UC, Avaya VoIP, and Call Center tools and…
Experience
Group Manager-uc, Contact Center and Collaboration Services
Aug 2022 — Present · Dallas-Fort Worth, TX, US
Education
Texas A&M University-Corpus Christi
Master of Business Administration - MBA
Kendriya Vidyalaya
High School Diploma
1998 — 1998
Devi Ahilya Vishwavidyalaya
Master of Engineering - MEng, Digital Communication (Electronics)
2004 — 2006
Kendriya Vidyalaya
Higher Secondary Deploma
2000 — 2000
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE, Electronics & Comm. Engineering.
2000 — 2004
Skills
- H.323
- Teamwork
- Team Management
- Session Initiation Protocol (Sip)
- Routers
- IT Service Management
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