Mohammed Rafeeque

About Mohammed Rafeeque

I design and run AI-driven unified communications and collaboration systems that keep global enterprises reliably connected at scale.As a Staff Enterprise Engineer at LinkedIn, I own the end‑to‑end architecture, deployment, and automation of Microsoft Teams Rooms, Cisco UC, and AV/VC infrastructure across thousands of rooms and users worldwide. I combine deep UC/AV expertise with hands‑on AI and automation to turn operational pain points into resilient, self‑healing systems.My background spans Cisco voice and video (CUCM, UCCE, Unity, CMS, TelePresence), Microsoft Teams Rooms, Webex, Zoom, Pexip, Q‑Sys, Crestron, Logitech, Utelogy and AV‑over‑IP, backed by strong networking foundations (LAN/WAN, QoS, SIP, H.323, MPLS) and hybrid datacenter experience across on‑prem and Azure. I regularly ship Python and web-based tools that automate provisioning, monitoring, and incident response for complex UC environments.Recent work includes- Deployed UC observability and self-healing capabilities across LinkedIn conference rooms using the Utelogy platform, improving system reliability and operational visibility- Built AI agent to automate Microsoft Teams scheduler panel password resets, reducing manual effort, minimizing ticket volume, and improving security hygiene- Led the migration of UC applications from on-premises to Azure cloud infrastructure, increasing cloud adoption and significantly reducing on-prem data center footprint as part of the Azure-first initiative- Prototyped agentic AI solutions during LinkedIn Hackweek and internal Innovation Labs to enhance operations, insights, and troubleshooting across collaboration systems.I thrive in roles where engineering rigor, reliability, and operational excellence meet practical AI. If you’re exploring how to modernize collaboration infrastructure, deploy AI agents safely, or scale MTR/Cisco/Webex environments, I’m always open to a technical conversation.

Experience

1. Staff Enterprise Engineer

   Linkedin

   Sep 2024 — Present · Mountain View, CA, US

   Owned the end-to-end architecture and reliability of a global UC and collaboration stack, including Microsoft Teams Rooms and Cisco UC. • Designed and implemented AI-driven agents for MTR scheduler panel password resets, reducing manual effort. • Led initiatives to standardize room designs, enhancing meeting room uptime and user satisfaction. • Deployed a UC observability solution using Utelogy for centralized monitoring and proactive alerting across global locations.

Education

• Visvesvaraya Technological University

  Master’s Degree

• Sree Narayana Guru College (SNGC), Coimbatore

  Bachelor’s Degree

Skills

• Tcp/Ip
• Switches
• Routers
• Qos
• Mpls
• Voip
• Cisco Technologies
• Cisco Telepresence
• Video Conferencing
• Networking
• Cisco Networking
• Network Design
• Tms
• Sip
• Pstn
• Telecommunications
• Ccna
• Tandberg
• Cisco Certified
• Cisco Voip
• Cisco Call Manager
• Skype
• Ip
• Network Engineering
• Itil Process
• Routing
• Cisco Collaboration