Mohammed Ousman
Technology & System Expert
- Role
- Publishing & Peer Review Analyst at IEEE
- Location
- Highland Park, NJ, US
- LinkedIn followers
- 500 followers
About Mohammed Ousman
At SP+, my role as an IT Support Analyst II revolves around providing Tier 2 technical support and taking the lead on IT projects to ensure the smooth integration of new technology. Our team\'s dedication to seamless system operations and prompt service issue resolution underpins the company\'s tech efficiency. With a strong foundation in Power BI, I develop interactive dashboards that empower data-driven decision-making.My collaborative efforts within the organization extend to recording and documenting support requests, contributing to a knowledge base that enhances our collective capacity to address complex hardware and software challenges. Harnessing my competencies in resource planning and database management, I strive to drive continuous improvement and innovation in our IT solutions.
Experience
Publishing & Peer Review Analyst
Nov 2025 — Present · US
Education
Universiti Utara Malaysia
Bachelor of Information Technology, Software Engineering
2010 — 2014
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