Mohammed Nihal

About Mohammed Nihal

DevOps and AWS Cloud Engineer with multiple years of hands-on experience designing, implementing, and optimizing scalable, high-availability cloud solutions. Adept at supporting mission-critical applications and driving automation, infrastructure as code, and CI/CD best practices. Background includes working with international clients across various domains in the software outsourcing industry, and currently contributing to enterprise-grade software product development. Committed to delivering resilient, efficient, and secure cloud architectures aligned with business goals. • Proficient in provisioning and managing AWS infrastructure using services such as EKS, ECS, EC2 Etc • Experienced in Kubernetes for container orchestration within microservices architectures, and Docker for containerization and image builds • Worked across both monolithic and microservices-based application environments • Skilled in administering and troubleshooting Linux and Windows server systems • Strong experience with Git (GitHub, Bitbucket) and implementing branching strategies for source control and collaboration • Developed and maintained CI/CD pipelines using Jenkins (Groovy) and GitHub Actions (YAML), enabling automated build and deployment workflows • Automated cloud infrastructure using Infrastructure as Code (IaC) tools such as Terraform and Python with Boto3 • Applied configuration management practices using Ansible and Puppet; created custom AMIs with Packer • Authored automation scripts using Shell and PowerShell for system setup and operational tasks • Utilized SQL to support application data requirements and system integration needs • Implemented and administered comprehensive infrastructure and application monitoring solutions using tools such as Datadog, Grafana, CloudWatch, AppDynamics, Splunk, Papertrail, and Epsagon; also configured security monitoring and cloud posture management with Datadog • Managed and configured infrastructure components such as Nginx, Elasticsearch, and MongoDB on AWS EC2 instances • Led end-to-end setup and administration of Jira Service Management, including workflows, screen and field configurations, dashboards, queues, and user management • Oversaw user onboarding and offboarding processes across multiple third-party tools used in project environments • Strong collaboration and communication skills; effectively coordinate with cross-functional teams to deliver DevOps support for application development and operations

Experience

1. Senior Cloud Devops Engineer

   Upland Software

   Jun 2025 — Present

Education

• N.A.M College,Kallikandy

  Bachelor of Science (BSc), Computer Science

• Birla Institute of Technology and Science, Pilani

  Master of Technology - MTech, Computer Software Engineering