Mohammed Mazin

About Mohammed Mazin

IT Infrastructure Associate Engineer with hands-on experience in DC-DR operations, server and network monitoring, incident management, and 24x7 NOC support within a banking environment.• Strong foundation in networking concepts including routing, switching, VLANs, TCP/IP, subnetting, and troubleshooting.• CCNA trained with practical lab experience and working knowledge of Linux command-line operations and Active Directory administration.• Currently building expertise in network infrastructure, system administration, and cloud technologies, with a long-term goal of becoming a Cloud & Infrastructure Engineer.

Experience

1. Associate Engineer IT Infrastructure

   Soffit Infrastructure Services (P) Ltd

   Feb 2026 — Present · Thrissur, IN

   Proactively monitor and manage servers and network devices in a 24x7 NOC environment, supporting infrastructure operations for a banking client and ensuring high availability and business continuity.• Perform scheduled health checks for critical banking services and application URLs prior to business hours, preventing service disruptions and ensuring SLA compliance.• Perform DC-DR operational activities to support disaster recovery readiness and uptime.• Monitor server health (CPU, memory, disk utilization) and network performance; respond to critical alerts within defined SLA timelines.• Handle incident management through ticketing systems, perform initial troubleshooting, and escalate issues as per escalation matrix.• Manage Active Directory user accounts including password resets, access provisioning, and account administration.• Coordinate with infrastructure, network, and application teams to ensure timely issue resolution and root cause identification.

Education

• DON BOSCO COLLEGE, MANNUTHY

  Bachelor of Computer Applications (BCA), Computer Applications