Mohammed Jaffar
Senior Business Analyst @SMG - Service Management Group
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WORK HISTORY
Senior Business Analyst @SMG - Service Management Group
Toronto, ON, CA
Worked on projects using Scrum, Waterfall and Agile methodologies. • Improved business processes for greater efficiency and effectiveness. • Performed risk analysis, data modelling, logical data modelling, acceptance testing, sanity testing, and user testing. • Conducted regular product review meetings with clients. • Implemented testing procedures and maintained change request documents. • Collaborated with the QA team to maintain the SWOT Analysis report and Requirement Traceability Matrix (RTM).
EDUCATION
Jawaharlal Nehru Technological University
Bachelor's degree
Montreal College of Information Technology
Postgraduate Degree
ABOUT MOHAMMED JAFFAR
6+ years of experience as a business process analyst, specializing in requirement…
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