Mohammed Irfan Khan
Experienced Operations Leader | Driving Excellence, Efficiency, and Innovation | Passionate about Team Development and Achieving KPIs
- Role
- Process Lead at Firstsource
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohammed Irfan Khan
I am currently serving as a Team Leader in a prominent BPO Multinational Corporation…
Experience
Process Lead
Aug 2024 — Present · Hyderabad, IN
Oversee the development and growth of verification specialists, improving team efficiency and expanding skill sets.Manage and streamline documentation processes to ensure accuracy, compliance, and consistency.Onboard and train new team members, creating a supportive and collaborative work environment.Provide backup support to the verification team, demonstrating a strong \"one team\" mentality.Lead the verification team to ensure high levels of accuracy and compliance, driving operational efficiency.Lead and manage team projects aimed at boosting productivity and cultivating a culture of continuous improvement.
Education
Osmania University, Hyderabad
Master of Business Administration - MBA
2018 — 2020
Osmania University
Bachelor of Business Administration - BBA
2015 — 2018
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