Mohammed Imran Qamar
Product Recovery and Quality Manager @IKEA
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WORK HISTORY
Product Recovery and Quality Manager @IKEA
Hyderabad, IN
Act as an ambassador for IKEA, ensuring a positive customer experience by offering solutions and answering questions related to home furnishing needs.Coach, manage, and mentor team members, both new and existing, to foster their professional development and success.Serve as the quality control lead, ensuring that all products are displayed clearly and presentably.Manage department profit and loss (P&L) and budgets, effectively allocating resources and optimizing financial performance.Empower team members through effective delegation of tasks, promoting a collaborative and productive work environment.Identify and implement new ways of working, processes, and techniques to drive operational efficiency and improve customer satisfaction.Provide input to service agreements and contracts with internal and external partners, ensuring alignment with organizational goals.Stay up-to-date with in-store specials, delivery options, product features, and benefits to provide accurate and timely information to customers.Proactively approach customers, engaging in meaningful conversations to identify their needs and offer personalized recommendations.Offer ongoing support to team members, fostering their growth and enabling their success in their respective roles.Participate in leadership meetings with other store/department managers to discuss business needs, objectives, and strategies.Support the overall store business plan and contribute to achieving specific team goals.
EDUCATION
Osmania University
MBA, Finance
ABOUT MOHAMMED IMRAN QAMAR
With 15+ years in retail operations and quality management across India and KSA, I’ve built a track record of turning strategy into measurable results. At IKEA, I’ve consistently delivered top 5 global performance benchmarks, driven multimillion-rupee recovery sales, and coached teams into high-performing leaders.What sets me apart is my ability to balance operational excellence with people development. I’m passionate about creating customer-first strategies, optimizing supply chains, and mentoring teams that grow into future leaders. My leadership style is collaborative, innovative, and always focused on long-term growth.I’m now looking to bring this experience into senior retail leadership roles where I can continue to shape business results, inspire teams, and deliver exceptional customer experiences.
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