Mohammed Imran

Head of Business Operations @Colan Infotech Private Limited

Chennai, IN

Organizational Growth-Support organizational growth by providing strategic client direction, setting up & managing quality team and maintaining existing client relationships-Being in-charge for overall profitability of organization, streamlined operations using Agile, Lean principles to improve profit-Responsible for defining departmental operating budgets, and resource, risk and scope management-Provide valuable input to the development of client service sales forecast and financial budget projections. Participates in budgeting process, relevant to assigned accounts-Manage collections to ensure client meets contractual payment terms and is not delinquent beyond agreed termsPeople & Planning-Proper resource allocation and utilization for creating a healthy bottom line-Maintain open communication with management, employees supervised, and others as needed to improve the levels of quality service-Develop and conduct performance appraisals, write job descriptions, engage in proactive performance management, contribute to retention, & disciplinary actions-Collaborated with cross-functional teams to achieve synergy. Projects & Operational Management -A member of escalation process-Communicating to each stakeholder at every step of a project to maintain successful service delivery-Tracking and mitigating the risks at various levels-Managing multiple mobility (Android, iOS, Windows) and Web projects (PHP, JAVA, Dot Net)-Getting CSAT (Customer satisfaction) reports from customers-Ensuring timely, accurate invoicing and monitoring receivables for project.Presales-Managing Pre sales, RFP/Proposal management, Portfolio Management-Supported Sales for qualification meetings, presentations and proposal presentations-Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business -Preparation of presentations about the products or services with all their values for the usage of the sales department

University of Madras

Bsc, Computer Science