Mohammed Hajahmed
IT Infrastructure Support Engineer @March of Dimes Canada
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WORK HISTORY
IT Infrastructure Support Engineer @March of Dimes Canada
Toronto, ON, CA
Managed and optimized IT infrastructure, including routers, firewalls, switches, and servers, performing proactive monitoring, configuration, and troubleshooting to ensure seamless operation and rapid service restoration-Provided expert Level 2 technical support (on-site and remote) for LAN/WAN, network devices, and wireless systems, ensuring minimal disruption during hardware, software, and peripheral installations-Spearheaded the planning and coordination of enterprise-wide network infrastructure installations, integrating disaster recovery options to enhance system resilience- Collaborated with cloud project teams to execute seamless Azure migration of on-premises systems, encompassing planning, assessment, execution, and post-migration support-Led the migration from on-prem Avaya to cloud-based RingCentral as part of a unified communication project-Contributed to AV project lifecycle, from planning and design to RFP development and vendor selection-Enhanced organizational security posture by participating in security training and implementing phishing simulations-Documented comprehensive network configurations, system changes, incident reports, and troubleshooting procedures to maintain a knowledge base.
EDUCATION
Udacity
Diploma , Web Development
AUG
Bachelor's degree, Accounting and Finance
Npower-Canada
CompTIA A+
Lighthouse Labs
Diploma , Cyber Security
SKILLS
ABOUT MOHAMMED HAJAHMED
Highly analytical IT professional with over 10 years of experience in IT infrastructure, network operations, and project management. Proven expertise in system troubleshooting, secure data migration, and delivering exceptional technical support, complemented by strong leadership, organizational, and communication skills.Technical Skills:Cyber Security: Kali Linux l WireShark l Splunk l Snort IDS l Active Directory l OpenVPN l Windows Firewall l Linux iptables l Volatility Framework l FTK Imager l Autopsy l NetworkMiner l OpenStego l ShellBags Explorer l winmd5free l Magnet RAM Capture l Redline l HxD l HashCalc l Exeinfo PE l PDF Stream Dumper l FileAlyzer l Yaazhini Vulnerability Scanner l APKTool l Ghidra l HashCompare l UPX Easy GUI l Metasploit l SQLMap l Elasticsearch l Kibana l Webhise data l Web Scraping l Tor Browser l IntSights Threat Intelligence Platform.Programming Languages: JavaScript, HTML5, CSS3.Frameworks/Libraries: React, jQuery, Node.js, express.js, MongoDB, Bootstrap.Project Management: Agile, Waterfall, Scrum, Gantt Charts, Trello
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