Mohammed Azam
Corporate Vice President @WNS
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WORK HISTORY
Corporate Vice President @WNS
London, GB
EDUCATION
Indian Institute of Management Ahmedabad
Management program for Leaders, General Management
Symbiosis Institute of Management Studies
Post Graduate Diploma in Buisness management, General Management
MANGLORE UNIVERSITY
BHM
ABOUT MOHAMMED AZAM
Seasoned outsourcing & business process services professional with deep BPO/BPM domain expertise. Currently managing client services role for Europe Earlier managed outsourced Operations of a Global service provider to Air Transport Industry Supporting customers in 220 countries -Consolidating operations from multiple client geographical locations at WNS delivery centers -24/7 coverage – Global coverage -Implementation of customized processes & work flows providing increased visibility & control Areas of expertise -Process Setup (End 2 End)-BPO operations management -People Management -Transition management -Business excellence -Service delivery Management -Project / Program Management (ITIL® v3 & PMP)-MIS & related optimization -Six Sigma projects -Business process management -P&L Management -Account Management -Business Development -Vendor Management -Client relationship management -Transformation & change leadership -Strategic Planning -Incubate, grow and restructure businesses -Cost reduction strategies
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