Mohammed Aves Uddin
SPS Ops Support Specialist
- Role
- Customer Contact Representative at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohammed Aves Uddin
Worked as an SPS Associate for a period of 1.5 years helping selling partners on Amazon…
Experience
Customer Contact Representative
Jan 2025 — Present
Manage high-priority escalations from buyers and sellers directed to the CEO, Managing Directors, and L8+ senior leadership. Fund Movement & Liquidity Management: Executed complex manual payments and inter-company fund transfers with precision, ensuring optimal account liquidity and strict adherence to daily settlement deadlines. Banking & Stakeholder Liaison: Acted as the primary operational contact for external financial institutions and internal Finance departments to resolve account discrepancies and streamline transfer protocols. Operational Integrity & Audit Readiness: Conducted rigorous account reconciliations and compliance checks, identifying and escalating irregularities to maintain a high standard of regulatory audit readiness. Workflow Engineering: Partnered with technical teams to automate manual account entry processes, enhancing data accuracy and the overall scalability of the operations desk. Reporting & Analytical Support: Generated detailed operational reports on account activity and payment trends, enabling management to make data-backed decisions regarding cash flow and risk. Issue Resolution & Relationship Building: Fostered collaborative partnerships with cross-functional stakeholders to troubleshoot payment failures and improve the end-to-end account management lifecycle. Scale-Up Adaptability: Maintained high performance in a fast-paced, evolving environment, developing creative solutions for operational gaps and shifting business priorities. Conducted coaching and training sessions to enhance team performance and drive continuous improvement in service delivery. Generated and analyzed QA reports to identify trends, track compliance, and support data-driven decision-making. Collaborated with peers to implement quality strategies, meet sampling targets, and improve overall project outcomes.
Education
K B N College of Engineering, GULBARGA
Bachelor of Engineering - BE
2014 — 2017
Shaheen Indp. P.U. College, Bidar
Primary School
2002 — 2011
Shaheen Indp. P.U. College, Bidar
High School
2011 — 2013
Sambhram Institute of Technology, BANGALORE
Master of Technology - MTech
2017 — 2019
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.