Mohammed Aslam

Software Associate @Cognizant

Hyderabad, IN

Roles and Responsibilities:Joined as a Programmer Analyst Trainee and learnt tools like Informatica and Cognos.Working in a project as a BI Admin.Restarting and maintenance of Cognos services and performance tuning activities.Providing Access to users through sailpoint and onboarding them to application.Handling of emails, requests and calls based on queries and requirements in production environments using Cognos Analytics and SCCD tool tickets.Scheduling of reports and working on monitoring activities.Maintaining server related activities, patching activities, disk space maintenance. Supporting cross-functional teams on the day-to-day execution of projects and initiatives.Creating and maintenance of SQL based reports using report studio.Creation of agents, jobs and schedules for reports and delivery of reports.Deployment of reports, code from Development to QA environments as per requests from clients.Creating and resolving of query tickets using Automated SCCD tool.Using of Email Client outlook for emails and handling requests from users.Providing Email based support and call-based support as per necessary of clients and resolving the technical issues on time.Maintaining of Documents and creating documents for further resolutions for easy access and resolutions on similar issues from users and process related improvement activities.Development of new reports designs for project and enhancements to existing code.

SVS Group of Institutions

Bachelor of Technology - BTech