Mohammed Aslam

About Mohammed Aslam

Senior IT leader with 20+ years of experience in Digital Workplace Services, global service delivery, and enterprise transformation.I specialize in leading large-scale Workplace Services transitions across End User Computing (EUC), Microsoft 365, and Field Services, helping organizations transform their digital workplace and achieve operational excellence.Currently, I head the Transition Practice for Workplace Services, driving end-to-end transition strategy, governance, and execution for global clients. Over the past few years, I have successfully delivered 30+ global transitions, consistently achieving high SLA performance (>95%), strong customer satisfaction, and zero-penalty outcomes.My experience spans managing large global teams (120+ FTEs), optimizing service delivery models, and enabling multi-vendor ecosystems to improve scalability and efficiency. I bring a strong balance of technical expertise and business alignment, acting as a bridge between customer requirements and scalable technology solutions.Key areas of expertise include:• Digital Workplace Services (DWS)- EUC/FS/M365 Transformation• Service Delivery & Operations Leadership• Transition & Transformation Programs• Partner Governance (ESP/WWTS/Sksys Etc;)• ITIL / ITSM Governance• Microsoft 365 & Azure Ecosystem• SLA / KPI / CSAT ManagementI am passionate about building high-performing teams, mentoring talent, and driving continuous improvement through innovation and structured execution.Open to leadership opportunities in Digital Workplace, Service Delivery, and Transformation roles at a global scale.

Experience

1. Dws - Euc & Fs Practice Transition Head

   Wipro

   Feb 2023 — Present

   Led end-to-end Workplace Services transitions, from deal closure through transition planning, execution, and service stabilization• Owned transition strategy including scope validation, risk assessment, mitigation planning, and governance execution• Ensured seamless knowledge transfer, readiness assessments, and service acceptance aligned with DWS frameworks• Acted as a Techno-Functional Consultant, translating business requirements into scalable Workplace Services solutions• Bridged functional needs with technical architecture, tools, and operating models• Reviewed artefacts including HLDs, LLDs, SOPs, SOWs, RACI, KT plans, and process documentation• Provided SME leadership across EUC, Modern Workplace, M365, endpoint management, and UX optimization• Ensured alignment with DWS governance standards and best practices• Led transition tracks for EUC, Field Services, and M365, delivering 30+ successful transitions (last 3 years)• Managed and mentored SMEs across DWS technology stacks• Played a key role in RFP solutioning, walkthroughs, RLS sizing, and gap analysis• Governed transitions via Delivery Assurance Reviews, transition validation, and risk tracking• Led Field Services partner onboarding and integration into delivery models• Drove “Start Green to Stay Green” initiatives ensuring sustained success

Education

• Vellore Institute of Technology

  Executive MBA

• VIT Business School Vellore

  Master of Business Administration, General Studies

• Vellore Institute of Technology

  Executive MBA, Business Administration and Management, General

• Sathyabama University

  Bachelor's degree, Electrical, Electronics and Communications Engineering