Mohammed Ammar Shaikh

Contact Me 8862025451 or [email protected]

Role
Customer Service Technical Support at Tech Mahindra Business Process Services
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Technical Support

    Tech Mahindra Business Process Services

    Jan 2025 — Present

    I worked in the technical support for telecom advisors involves troubleshooting network issues, assisting customers with connectivity problems, and ensuring smooth operation of telecom services. Here are some key aspects:Core Responsibilities- Network Troubleshooting – Diagnosing and resolving issues related to mobile networks, broadband, and VoIP services- Customer Assistance – Helping users with device configurations, SIM activations, and service-related queries- Billing & Account Support – Addressing billing discrepancies, plan upgrades, and payment concerns.

Education

  • Abeda Inamdar Senior College - India

    Bachelor of Commerce - BCom

    2021 — 2025

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Mohammed Ammar Shaikh — Customer Service Technical Support at Tech Mahindra Business Process Services in Pune, MH, IN | Unifers