Mohammed Alsabbagh
IT Infrastructure Analyst @The College Of Family Physicians Of Canada Le Collège Des Médecins De Famille Du Canada
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WORK HISTORY
IT Infrastructure Analyst @The College Of Family Physicians Of Canada Le Collège Des Médecins De Famille Du Canada
Reporting to the Director of IT Security, Infrastructure and User Support, responsible for maintaining the IT infrastructure availability level, reporting, investigate and resolve any issue preventing achievement of 100 % availability.• Independently solve complex system problems in Hybrid IT operation environment.• Remain current with evolving technological products and features and constantly changing business needs, internal standards, and industry best practices.• Refine business requirements, convert them to technical requirements and advise an appropriate infrastructure solution by choosing from multiple technologies and ensuring that solutions stay within the guidelines of security/audit standards and confirm to industry best practices. • Managing All HP Core Switches, network switches, AP, updating firmware and software as requires.• Managing Hyper-V Nodes running over 100 servers, failover cluster and maintenance.• Managing Microsoft Office 365 full suite, Administrating users account, and groups. Managing backend Exchange server on primes and Office 365. Administrating and managing Security and Compliance monitoring email activities such as Malware, Phish, and spams.• Managing and Administrating MS Azure Active directory sync, users sing-ins and activities.• Managing and Administrating Sophos mail appliance and Sophos Central, monitoring end user’s system and email flow.• Very Good knowledge using Power shell executing commands and scripts.• Managing hosting services such as GoDaddy, and Cloudflare managing DNS flow, SSL certificate, and Domains.• Manging and administrating Avanti for deploying patches and update• Managing and Administrating Active Directory, Certificates, and Local DNS.• Skype for Business telephone system sever managing and Administrating.• Managing the VPN server monitoring accounts activities.
EDUCATION
Prince2
Prince2 Project Manager, Project Management
NewHorison
SharePoint Administration and configuration, Web Page, Digital/Multimedia and Information Resources Design
Syscom qatar
ITIL, Information Technology processing
Saint Lawrence College
Electronic Engineering
CompTIA
A+ Certified Prosessional, Computer Hardware and Software
ABOUT MOHAMMED ALSABBAGH
Over 17 years’ experience in IT Support and Infrastructure. • Established and implemented short- and long-range departmental strategy, objectives, policies and operating procedures. • Evaluated and identified appropriate technology solutions to fulfill organizational requirements. • Monitored and assessed the overall technology performance of the organization; ensured corrections to any technology failures in staging or production. • Evaluated overall operations of information technology functions and recommended enhancements. • Interacted with managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information. • Reviewed and approved major contracts for computing and information technology services and equipment. • Established organizational infrastructures to support and guide individual business units in computing and information technology effort. • Developed, reviewed and certified all back-up and disaster recovery procedures and plans. • Ensured the security of the information systems, communication lines and equipment. • Oversaw the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Developed, tracked, and controlled the development and deployment of annual operating and capital budgets for technology purchasing, staffing and operations. • Oversaw ongoing improvements and the feasibility of system enhancements.
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