Mohammed Akmal
Project Manager/Service Delivery Manager/Transition Manager with PMP, PRINCE2® Practitioner and ITIL Certification
- Role
- AVP Customer Success at India Health Link
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Mohammed Akmal
Program Management / Project Management / Transition Management with 20 Plus years of…
Experience
AVP Customer Success
Apr 2024 — Present · Bangalore Urban, IN
Education
Osmania University
Masters in Hospital Management, Healthcare
2000 — 2002
Onmania University
Bachelor of Commerce (B.Com.), Accounting
1997 — 2000
Skills
- IT Service Management
- Change Management
- Call Center Administration
- Business Analysis
- Team Building
- Management
- Crm
- Hospitals
- Training
- Customer Satisfaction
- Call Center Development
- Telecommunications
- Quality Assurance
- Hospitality Management
- Project Planning
- Project Management
- Pmp
- Software Documentation
- Marketing
- Operations Management
- Requirements Gathering
- Customer Experience
- Vendor Management
- Pre-Sales
- Process Improvement
- Business Process Improvement
- Customer Service
- Call Centers
- Erp
- Business Intelligence
- Healthcare Information Technology
- Quality Management
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