Mohammed Abdul Rasheed
Workflow Strategy | Enterprise Modernization | ServiceNow | AI-First Operations
- Role
- Business Consultant at Kaptius - We Make Workflow
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohammed Abdul Rasheed
Enterprise performance today is defined by workflow maturity.Most organizations are still operating on legacy systems, fragmented processes, and reactive service models. The future belongs to AI-driven, unified workflow ecosystems.My focus is simple: Reimagine how enterprises run.At Kaptius (ServiceNow Partner), I work with CIOs and technology leaders across the Middle East to modernize ITSM, automate operations, and build intelligent service platforms that scale.Core areas:• IT & Enterprise Workflow Strategy• Legacy ITSM Transformation• AI-Led Service Management• Operational Visibility & GovernanceI believe workflow is the new competitive advantage.If you’re building the next generation enterprise operating model, let’s connect.
Experience
Business Consultant
Oct 2024 — Present · IN
Kaptius is an elite partner of ServiceNow, dedicated to delivering innovative solutions and services on the ServiceNow platform. As a trusted advisor, we empower organizations to achieve digital transformation and operational excellence through our deep expertise in IT service management (ITSM), customer service management (CSM), and other enterprise service management solutions.Strategic Planning | Business Development | Client Relationship Management | Operational Excellence | Solution Optimization
Education
St Martins High School
High School Diploma, SSC
2005 — 2011
Osmania University
Bachelor of Science (B.Sc.), Computer Science
2013 — 2016
Narayana Junior College - India
Intermediate / Class 11 & 12, Mathematics, Physics And Computer Science
Osmania University
Master of Computer Applications - MCA, Artificial Intelligence
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