Mohammed Aaquib Shariff

About Mohammed Aaquib Shariff

Account Manager in the Cloud and Data center space, where I handle a portfolio of clients and focus on keeping them engaged, supported, and growing. My day-to-day involves managing relationships, ensuring renewals, identifying opportunities for expansion, and being the go-to person whenever my clients need clarity, support, or solutions.Coming from a presales background, I also work closely on understanding technical requirements and helping design solutions that make sense from both a business and practical standpoint. I take ownership of conversations across technical and business teams, ensuring requirements are clearly defined, solutions are practical, and execution stays aligned with the client’s expectations and timelines.

Experience

1. Account Manager

   Unitedlayer

   Feb 2022 — Present · Bengaluru, IN

   Responsible for managing a set of customer accounts, ensuring they remain engaged, supported, and continue to grow over time. My role involves working closely with clients to maintain strong relationships, ensure renewals are on track, and identify opportunities to generate additional revenue while keeping churn to a minimum.Key responsibilities:• Manage day-to-day ownership of assigned accounts, ensuring renewals, commercial continuity, and identifying opportunities for additional services.• Act as the primary point of contact for customers, ensuring I’m available, responsive, and accountable for anything they need, from operational support to business discussions.• Support the sales and presales process when required, including solution discussions, proposal inputs, and helping align offerings with customer requirements.• Work closely with internal teams including delivery, support, and sales to ensure commitments made to customers are followed through and delivered properly.• Assist customers in making infrastructure and cloud-related decisions based on their current setup and future plans.• Take complete ownership of my accounts, ensuring transparency, follow-ups, and overall accountability in how the relationship and business is managed.• Involved in managing and supporting customers using UnitedLayer’s SaaS platform (UnityOne.AI), ensuring adoption, handling ongoing engagement, and aligning the platform with the customer’s evolving requirements.

Education

• Rabindranath Tagore University

  Bachelor of Business Administration - BBA, Business Administration and Management, General